The short answer
A good third surveyor is impartial, knows the Act and the limits of surveyor jurisdiction, has real experience, makes clear decisions, keeps procedure proportionate, and stays firm under pressure. Because they may decide important issues, their selection should not be treated as a formality.
Why it matters
Impartiality comes first — independent of both owners and not swayed by commercial loyalty, professional friendships or a wish to protect one surveyor’s position. They must understand the Act, since many disputes are about whether the Act permits something, who pays, whether a notice is valid, or whether a clause goes too far, not construction detail. Experience helps them recognise what is normal, excessive or outside the Act, and avoid overcomplicating simple points. Their decisions should make clear what was referred, what evidence was considered, what was decided and why, and who pays. They should keep referrals proportionate — fee disputes and minor drafting points should not become mini-trials — and remain calm, firm and independent rather than being drawn into advocacy or delay.
What to do now
- When selecting a third surveyor, treat it as a real decision, not a formality.
- Look for impartiality, knowledge of the Act, practical experience and clear decision-making.
- Expect proportionate procedure matched to the value of the issue.
Common mistakes
- Selecting a third surveyor as a box-ticking exercise.
- Choosing someone influenced by professional friendships or loyalty.
- Allowing minor points to become heavyweight referrals.
When to call Coburns
If you need a capable, impartial third surveyor, or a referral handled proportionately, get in touch and we will help.